CHECK-IN 14:00 – 22:00
CHECK-OUT Until 11:00
LATE ARRIVAL Our reception works until 22h. For arrivals later than this, please make sure to contact us in advance in order to confirm your arrival time. After 22h each waiting hour will be charged 10,00EUR.
CANCELLATION Cancellations can be made free of charge up to 7 days prior to arrival. After that or in case of no-show the whole amount will be charged.
PAYMENT METHODS Cash and credit/debit cards (VISA, Mastercard, Maestro, AMEX).
NON-SMOKING ACCOMMODATION According to Slovene law, smoking is strictly forbidden in public areas such as hotels. Therefore, smoking is not allowed in our entire house. Smoking in the rooms is liable to a penalty and/or removal from the premises.
LIMITED AVAILABILITY OF TWIN-BEDDED ROOMS In principle all rooms are furnished with double beds for double and/or single use. However twin-bedded rooms are available on request. Please note that reservations of twin rooms are only final when confirmed by GALERIA ROOMS.
EXTRA BEDS It is possible to add extra beds to a room (max. 2 extra people). Please note that extra beds are available on request, which has to be confirmed by GALERIA ROOMS- and are charged separately. Children from 2 to 12 years old are entitled to a 50% discount on the extra bed price.
BABIES Babies up to two (2) years old are free of charge.
BABY COTS Cots for babies up to two (2) years old are free of charge and should be requested prior to arrival. The maximum capacity of baby cots in a room is 1. Please note that the baby cot should be confirmed by the hotel.
PETS Pets are allowed on request. Charges applicable.
PARKING It is possible to park at our sister property, GALERIA ROOMS, which is 400 meter away from us. The cost is 15EUR per day. Please note that the parking availability should be confirmed by the hotel. Public parking is available in several nearby streets and charges are applicable.
LUGGAGE STORAGE We provide luggage storage free of charge for guests arriving at a time when rooms are not yet available and also for guests who have checked out but wish to collect their luggage later that same day.
SHUTTLE SERVICE We offer transfer services from and to the airport. It should be requested in advance and confirmed by the hotel. The shuttle costs 35EUR for up to three people. From 4 people on it costs 10EUR per person.
TOURIST TAX Prices do not include tourist tax.